Privacy Policy

I AM COCKROACH, a division of Peak Performers Club, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or use our services.

1. Information We Collect

• Full name
• Email address
• Mobile number
• Billing address
• Shipping address
• Order details
• Product preferences
• Payment status
• Communications sent to our support team
• Device, browser, and website-usage information

Payment information is processed securely through authorised payment-gateway providers such as Razorpay. We do not directly store your complete card, UPI, banking, or payment credentials.

2. How We Use Your Information

• Process and fulfil orders
• Deliver products
• Provide order confirmations and tracking updates
• Process payments, refunds, or replacements
• Respond to enquiries and support requests
• Prevent fraudulent transactions
• Improve our website, products, and services
• Comply with legal, accounting, and regulatory obligations
• Send promotional communication where you have provided consent

3. Sharing of Information

We may share relevant information with trusted service providers involved in:

• Payment processing
• Product manufacturing and printing
• Order fulfilment
• Packaging
• Shipping and courier services
• Website hosting and analytics
• Customer communication

We do not sell or rent your personal information to third parties.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences
• Maintain your shopping cart
• Understand website traffic
• Improve website performance
• Provide a more relevant shopping experience

You may disable cookies through your browser settings, although some website features may not function correctly.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no online platform or electronic transmission can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Process and manage orders
• Provide customer support
• Meet legal and accounting requirements
• Resolve disputes
• Enforce our policies

7. Your Rights

You may contact us to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information, where legally permitted
• Withdrawal of marketing consent

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be published on this page along with the revised date.

10. Contact Us