Shipping & Delivery Policy

I AM COCKROACH products are primarily manufactured through a print-on-demand process. Production begins after an order is confirmed.

1. Order Processing and Production

Most orders require approximately 2–5 business days for printing, quality checking, packing, and dispatch. Production time is separate from courier delivery time. Orders placed on Sundays, public holidays, or outside working hours may begin processing on the next working day.

2. Estimated Delivery Timeline

After dispatch, delivery generally takes approximately:

• Metro and major cities: 2–5 business days
• Other serviceable locations: 4–8 business days
• Remote locations: delivery may take longer

The total estimated period from order confirmation to delivery is generally approximately 5–12 business days, depending on production time, courier serviceability, destination, and shipping method. These timelines are estimates and are not guaranteed delivery dates.

3. Shipping Methods

Orders may be shipped through Air or Surface courier services depending on:

• Destination
• Parcel weight
• Courier availability
• Serviceability
• Operational requirements

The final courier and shipping method may be selected during fulfilment processing. Customers may not always be able to select the courier or shipping method during checkout.

4. Shipping Charges

Applicable shipping charges will be displayed during checkout. Shipping charges may depend on:

• Delivery destination
• Order value
• Product quantity
• Parcel weight
• Promotional offers
• Shipping-rate configuration

Cash on Delivery orders may include an additional COD charge where applicable.

5. Order Tracking

Tracking information will be shared by email, SMS, WhatsApp, or through the order-status page after dispatch. Tracking updates may take some time to appear after the courier collects the parcel.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• House or building details
• Street
• Locality
• City
• State
• PIN code
• Working mobile number

We may not be able to modify the address once the order has entered production or been dispatched.

7. Delivery Attempts

Courier partners may make more than one delivery attempt. Customers should remain available on the registered phone number and cooperate with the delivery agent.

8. Delays

Delivery may be delayed because of:

• Weather conditions
• Public holidays
• Courier congestion
• Remote-area serviceability
• Strikes or transportation disruptions
• Natural disasters
• Government restrictions
• Incorrect customer information
• Other circumstances beyond our control

We will assist with tracking and escalation where reasonably possible.

9. Damaged Parcel

If the parcel appears visibly damaged or tampered with, photograph the packaging before opening it. Report any damaged or incorrect product within 48 hours of delivery by emailing CONNECT@PEAKPERFORMERSCLUB.COM.

10. International Shipping

Unless specifically stated on the website, orders are currently intended for delivery within India. International shipping may be introduced separately and may involve additional charges, customs duties, and delivery timelines.

11. Contact Us